Step 0 — the moisture layer that comes first.

A watery ampoule with 5 hyaluronic acids, birch sap and ivy extract that helps boost moisture and prepares the skin for the next step in your skincare routine.

WHY YOU’LL LOVE IT

• Moisture-boosting ampoule that helps boost moisture and enhances skin hydration to prep for the next skincare routine
• Step 0 moisture ampoule, to be used as the very first step of your skincare routine
• 5 layers of hyaluronic acid moisturize the skin with long-lasting moisture retention
• COMPARAX helps soothe the skin and support the skin’s natural barrier
• Watery texture allows easy application and fast absorption

TEXTURE & FINISH

Light, watery texture that absorbs into the skin — drips and glides on with ease.

SUITED FOR

Normal · Dry · Combination skin

KEY INGREDIENTS

Centella Asiatica Extract, Hyaluronic Acid, Betula Platyphylla Japonica Juice, Hedera Helix (Ivy) Leaf/Stem Extract

HOW TO USE

Use as the very first step of your skincare routine, before your other products.

INGREDIENTS

Water, Butylene Glycol, Niacinamide, 1,2-Hexanediol, Centella Asiatica Extract, Hydroxyacetophenone, Carbomer, Glycereth-25 PCA Isostearate, Ethylhexylglycerin, Tromethamine, Sodium Hyaluronate, Propanediol, Musa Sapientum (Banana) Flower Extract, Rosa Damascena Flower Water, Melia Azadirachta Leaf Extract, Pyrus Communis (Pear) Fruit Extract, Melia Azadirachta Flower Extract, Prunus Domestica Fruit Extract, Betula Platyphylla Japonica Juice, Cucumis Melo (Melon) Fruit Extract, Coccinia Indica Fruit Extract, Hedera Helix (Ivy) Leaf/Stem Extract, Glycerin, Aloe Barbadensis Flower Extract, Solanum Melongena (Eggplant) Fruit Extract, Anastatica Hierochuntica Extract, Ocimum Sanctum Leaf Extract, Corallina Officinalis Extract, Curcuma Longa (Turmeric) Root Extract, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Portulaca Oleracea Extract, Artemisia Princeps Leaf Extract, Rhodiola Rosea Root Extract

Returns Policy

If you're not satisfied with your purchase, you may return new, unopened items within 7 days of delivery for a refund or exchange (T & C Apply). Please note that items must be unused, in their original packaging, and in the same condition as you received them. To be eligible for a return, you will also need to provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at info@true.co.ke to receive a return authorization and shipping instructions. You will be responsible for return shipping costs unless the return is a result of our error, such as receiving an incorrect product. In those cases, we’ll cover the return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. Please note that the refund amount will not include any shipping fees paid at the time of purchase.

Shipping Policy

We offer shipping to most locations within Kenya. Once your order is placed, we aim to process and ship your items within 1-2 business days. Delivery times may vary based on your location and our order volume, but we generally expect orders to be delivered within 1-3 business days for local deliveries and 2-5 business days for other regions.

We currently offer free delivery within Nairobi for orders over KES 3,000. For orders below this amount or for deliveries outside Nairobi, shipping fees will apply and will be calculated at checkout based on your location.

Unfortunately, at this time, we do not offer international shipping.

If you have any specific questions regarding shipping or need further assistance, please reach out to our support team at info@true.co.ke.