Pure retinol, released gradually.

An anti-aging pure retinol face and neck serum that leaves skin feeling smoother, hydrated and renewed, combining concentrated pure retinol with vitamin B3.

WHY YOU’LL LOVE IT

• Pure and gradual release retinol acts gradually on skin for efficacy and tolerance
• Reduces the appearance of fine lines, wrinkles and sun damage
• Creates a luminous complexion

KEY INGREDIENTS

Pure Retinol, Niacinamide (vitamin B3), Hyaluronic Acid, Glycerin, Dimethicone, La Roche-Posay Thermal Spring Water

TEXTURE & FINISH

Lightweight and hydrating.

RESULTS AFTER 8 WEEKS

• 96% say skin feels softer
• 90% say skin appears refined
• 82% say skin looks younger

SUITED FOR

All skin types, including sensitive skin.

HOW TO USE

1. Use 3–4 drops in the evening, after cleansing.
2. Apply to face and neck, taking care to avoid the eye area.
3. Gently massage the serum in with your fingertips. It can be used alone or under a moisturizer.
4. Follow with a daily moisturizer and SPF.

Avoid using products containing retinol during pregnancy and while breastfeeding.

INGREDIENTS

Aqua / Water / Eau, Glycerin, Cyclohexasiloxane, Alcohol Denat., Pentylene Glycol, Niacinamide, Dimethicone, Glycine Soja Oil / Soybean Oil, PPG-6-Decyltetradeceth-30, Sodium Hyaluronate, Retinol, Adenosine, Ammonium Polyacryloyldimethyltaurate, Caprylyl Glycol, Citric Acid, Trisodium Ethylenediamine Disuccinate, Xanthan Gum, Polysilicone-11, Retinyl Palmitate, Tocopherol, Phenoxyethanol, Parfum / Fragrance

Returns Policy

If you're not satisfied with your purchase, you may return new, unopened items within 7 days of delivery for a refund or exchange (T & C Apply). Please note that items must be unused, in their original packaging, and in the same condition as you received them. To be eligible for a return, you will also need to provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at info@true.co.ke to receive a return authorization and shipping instructions. You will be responsible for return shipping costs unless the return is a result of our error, such as receiving an incorrect product. In those cases, we’ll cover the return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. Please note that the refund amount will not include any shipping fees paid at the time of purchase.

Shipping Policy

We offer shipping to most locations within Kenya. Once your order is placed, we aim to process and ship your items within 1-2 business days. Delivery times may vary based on your location and our order volume, but we generally expect orders to be delivered within 1-3 business days for local deliveries and 2-5 business days for other regions.

We currently offer free delivery within Nairobi for orders over KES 3,000. For orders below this amount or for deliveries outside Nairobi, shipping fees will apply and will be calculated at checkout based on your location.

Unfortunately, at this time, we do not offer international shipping.

If you have any specific questions regarding shipping or need further assistance, please reach out to our support team at info@true.co.ke.