Calm, hydrate, strengthen.

A soothing and hydrating gel cream formulated with 5% Panthenol, Tea Tree and Cica Exosome that helps soothe sensitive skin, strengthen the skin barrier and provide lightweight hydration.

WHY YOU’LL LOVE IT

• A rich cream with 5% Vitamin B5 and a Tea Tree and Cica formula
• Pine Tree Complex with tea tree leaf water treats inflammation
• Centella soothes irritated and sensitive skin
• Multi-functional: moisturization, protection, soothing and barrier fortifying

SUITED FOR

Normal · Combination · Oily skin

KEY INGREDIENTS

5% Panthenol (Vitamin B5), Tea Tree Extract & Tea Tree Oil, Ceramide NP, Cica Exosome (Centella Asiatica derived), Centella Asiatica Extract

HOW TO USE

Apply an appropriate amount to the face and pat gently with both palms for absorption, at the last step of your skincare routine.

INGREDIENTS

Water, Melaleuca Alternifolia (Tea Tree) Leaf Water, Butylene Glycol, Panthenol, Glycerin, Niacinamide, 1,2-Hexanediol, Methylpropanediol, Caprylyl Methicone, Hydrogenated Polydecene, Pentylene Glycol, Dicaprylyl Ether, Dicaprylyl Carbonate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Vinyl Dimethicone, Chamaecyparis Obtusa Water, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Cetearyl Alcohol, Tromethamine, Dimethiconol, Centella Asiatica Extract, Caprylic/Capric Triglyceride, Allantoin, Dipotassium Glycyrrhizate, Pinus Palustris Leaf Extract, Xanthan Gum, Ethylhexylglycerin, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Hydrogenated Lecithin, Sodium Phytate, Ceramide NP, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Centella Asiatica Leaf Extract, Beta-Glucan, Mandelic Acid, Tocopherol

Returns Policy

If you're not satisfied with your purchase, you may return new, unopened items within 7 days of delivery for a refund or exchange (T & C Apply). Please note that items must be unused, in their original packaging, and in the same condition as you received them. To be eligible for a return, you will also need to provide a receipt or proof of purchase.

To initiate a return, please contact our customer support team at info@true.co.ke to receive a return authorization and shipping instructions. You will be responsible for return shipping costs unless the return is a result of our error, such as receiving an incorrect product. In those cases, we’ll cover the return shipping costs.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. Please note that the refund amount will not include any shipping fees paid at the time of purchase.

Shipping Policy

We offer shipping to most locations within Kenya. Once your order is placed, we aim to process and ship your items within 1-2 business days. Delivery times may vary based on your location and our order volume, but we generally expect orders to be delivered within 1-3 business days for local deliveries and 2-5 business days for other regions.

We currently offer free delivery within Nairobi for orders over KES 3,000. For orders below this amount or for deliveries outside Nairobi, shipping fees will apply and will be calculated at checkout based on your location.

Unfortunately, at this time, we do not offer international shipping.

If you have any specific questions regarding shipping or need further assistance, please reach out to our support team at info@true.co.ke.